CompassMSP is seeking Project Systems Engineer

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with.

Currently, our organization covers 5 regions with offices from Hartford to Chicago to Miami. We offer a broad portfolio of secure IT services including managed IT, cybersecurity, technical compliance (CMMC, NIST, HIPAA, etc.), cloud solutions, and professional services. We have garnered top industry recognition for our thought leadership, growth, and workplace culture.

You are a positive, self-motivated person who has a passion for technology, teamwork and client success. You thrive in a dynamic, inclusive, high-energy, metrics driven environment, and you embrace coaching, mentorship and collaboration. You enjoy making work fun and rewarding for all!

The Project Systems Engineer will work on challenging technical projects as well as serve as an escalation point for Deployment Tech’s and Tier 1 Engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts.

We are seeking a Project Engineer to join our Professional Services team. This role requires a strong IT background to understand and address technical challenges.  The ideal candidate will be adept at executing projects assigned in alignment with our CompassMSP processes and procedures.

• Proficiently manage multiple tasks of varying size and complexity across diverse client infrastructures
• Proficient in server design, configuration, and optimization (Windows Server, VMware, Hyper-V).
• Proficient knowledge in single level domain environments with active directory, group pol-icies, and FSMO management
• Strong understanding of network infrastructure, including Layer 2 & 3, firewalls (SonicWall, Fortinet), and VPNs.
• Proficient in server migrations including files, domain/DNS (FSMO), Line of Business Appli-cations, DHCP, and printers
• Proficient in network design, upgrade and implementation
• Proficient in email migrations (on prem to O365 or cloud hosted to O365)
• Experience with third-party software solutions like Datto, Veeam, and StorageCraft.
• Experience is multifactor/SSO setup and management (DUO, O365)
• Basic knowledge and configuration of Azure Cloud hosting environments (migrations and lift/shift a plus)
• Ability to manage multiple client infrastructures and provide complex troubleshooting.
• Strong understanding of security practices and backup solutions.
• Prior experience in a Managed Service Provider or Consulting environment is preferred
• Proficiency with systems like ConnectWise and IT Glue is advantageous for seamless oper-ations
• Provide escalation assistance, coaching, and training to team members to enhance overall performance and skill development
• Flexible schedule availability to accommodate varying work hours, including after-hours support when required

• Typically 7-10 years of experience in IT, system administration, and technical support.
• Of the 7-10 years, 2-3 minimum in a Professional Services (projects) environment
• Hands-on experience with complex configurations, installations, and troubleshooting for IT systems, including servers, virtual environments, and firewalls.
• Experience building, documenting, and supporting IT infrastructures
• Preferred certifications like Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), CompTIA Security+, or Cisco Certified Network Associate (CCNA)
• Prior experience in a Managed Service Provider or Consulting environment is preferred
• Thrive in a fast-paced environment where adaptability is valued
• Join a workplace that values enjoyment alongside productivity

Step into a role that respects your individuality and supports your growth.  CompassMSP is proud to be an Equal Opportunity Employer.