ARCPoint Labs of St. Augustine is hiring Laboratory Service Technician/Medical Assistant

· Trained (by either our own corporate trainer or other approved third party) on DOT collection and alcohol breathalyzer testing, and qualified in all other areas of non-DOT drug and alcohol testing,

· Strong written and verbal communication skills, including the ability to relate to clients and co-workers,

· Proficient computer skills and ability to learn new software,

· Meet all local, state, or federal regulations and laws to perform listed duties,

· Available and willing to work 0830-1700 Mon-Friday, including on-site visits and appearing as the custodian of records under subpoena for court hearings,

· Ability to relate well to a wide range of clients and be courteous and helpful,

· Calm demeanor and ability to resolve conflict,

· Demonstrated high personal standards of honesty and integrity,

· Ability to work well independently, without direct supervision,

· Professional attitude in manner, appearance, attitude, and observance of client confidentiality,

· Ability to communicate with all clients and potential clients on all aspects of drug & alcohol testing services that the company offers including detection times, reason for tests, costs, benefits, etc. to explain needs for tests and recommend the best options,

· Ability to work after hours or weekends (scheduled or emergency) is preferred.

*Phlebotomy Certification and Skills are a PLUS

Primary Duties:

· schedule appointments

· greet and handle client issues

· maintain client records via data entry and manually

· collect a range of specimens for various drug and clinical testing

· perform basic cleaning to comply with lab protocol

· maintain inventory including ordering, receiving, and storing

· answer phone, check email, check voice mail and fax

· court appearance as custodian of records

· handle on-site testing

Job Type: Part-time

Pay: $12.00 – $16.00 per hour

Benefits:

• 401(k)
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic
• Medical laboratory

Schedule:

• Day shift
• Monday to Friday

Travel requirement:

• No travel

Ability to commute/relocate:

• Saint Augustine, FL 32086: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Phlebotomy: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Driver’s License (Required)
• Certified Phlebotomy Technician (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person