River Garden Senior Services
Jacksonville, FL 32258
Jr. Systems Administrator – Helpdesk Analyst
Jr. Systems Administrator / Helpdesk Analyst
River Garden Hebrew Home, is seeking a Jr. Systems Administrator to support our IT Department. The ideal candidate will have experience with Windows platforms (and its associated programs), computer networks and a desire to learn.
Responsibilities and Qualifications include:
- Experience with: ManageEngine Suite, Office 365 Administration and Fortinet Products.
- Responds to telephone calls, emails, and service requests for technical support in a timely manner, escalating issues as needed.
- Installs, configures, and tests new software, software updates, computers, printers and other types of hardware.
- Identifies, researches, and resolves questions and problems related to computer hardware, software, network and telephone.
- Documents, tracks, and monitors assigned requests ensuring a timely resolution.
- Completes projects as assigned by the IT Director.
We offer:
- Competitive Salary: $23 – $24/hr.
- A clean, safe, supportive work environment
- Comprehensive benefits package – Health, Dental, Short and Long Term Disability
- Paid time off
- Paid Parental Leave
- Tuition Reimbursement
- 401(k) – Employer Contribution
- Health Savings Account
- Free Meal per shift
- And More!
Education:
Associates degree in IT or another related field; or equivalent.
CompTIA Certification preferred but not required.
Work Experience:
1-3 years of relevant IT experience; or equivalent.
Position Status: Full-Time
Hours/Shifts: Days
